UX and Positional Memory
Updating and modernizing the user experience of dated software without frustrating legacy users. Continue >
Taming Complex Workflows
I led the research and design effort to identify the right solution for a new insurance claims app. Continue >
Accessible Earthquakes
Using research and color to solve accessibility problems for color-blind and low vision users. Continue >
More Dates, Less Creeps
Harassment on dating apps isn't a game, but using gamification strategies to combat it can prove effective. Continue >
Jay has gained the utmost respect of his peers, management and executives and is a valued reliable resource. He works thoroughly to research an issue and provides valuable insight into resolutions and options." – Robin Parillo, Principal Analyst, FM Global